Support

Wallet Access Issues

• Forgotten password or seed phrase recovery assistance

• Wallet connection problems on mobile or browser extensions

• Incorrect wallet balance display or sync delay

Listing Your Token on OrxCash

• How to submit your token for listing

• Requirements for new coin listings

• Delays or rejections in the token review process

Portfolio and Watchlist Issues

• Unable to add a token to your watchlist

• Portfolio not updating in real-time

• Price alerts or notifications not triggering properly

Token Swap or Transfer Problems

• Swap transaction stuck or failed to confirm

• High gas fees or transaction rejections

• Missing tokens after wallet-to-wallet transfers

Market Data or Chart Errors

• Outdated or missing price data on token pages

• Incorrect market cap or volume stats

• Charts not loading or showing blank data

Payment or Contribution Issues

• Crypto payment confirmed but tokens not delivered

• Incorrect contribution address used

• Failed transaction due to insufficient gas or slippage

Contact Support

Email: support@orxcash.com
Telegram: https://t.me/orxcash

Chat Us

Help Center

We’re building a comprehensive Knowledge Base where you’ll find guides, FAQs, and video tutorials to walk you through everything — from wallet setup to advanced trading tips.

Need Help? We’re Here for You.

At OrxCash, we understand that timely support is crucial when dealing with cryptocurrencies. Whether you have questions about your wallet, trading issues, token listings, or technical problems — our team is ready to assist you.

⏱️ Support Hours

Our support team is available 24/7, with a guaranteed response time of:

• ⏳ Less than 24 hours via email

• ⚡ Less than 1 hour via Telegram or live chat (once active)