Category: Support
Support
Why Do I Pay Mining Fees for Both BTC and ETH? Why Not the Seller?
Short Answer When sending a cryptocurrency transaction (e.g., from your OrxCash Wallet), mining or gas fees are paid by the sender — not the receiver or the seller — because it’s the sender who initiates and broadcasts the transaction to the blockchain network. What Are Mining Fees? Mining fees (also known as network fees or…
Support
How to create ERC20 token
See video: https://www.youtube.com/watch?v=cb0ZFal_y3Y How to create ERC20 token and start exchange it on your own domain using MCW plugin The main steps you need to follow so that other people can exchange your own token: use https://supertoken.xyz/ to create a token if you don’t have it yet. add a pool to one of these DEXes Supported liquidity sources Polygon…
Support
Portfolio and Watchlist Issues – Alerts and Tracking Fixes
Having trouble with your portfolio view or token watchlist on OrxCash? Here’s what you need to know. Common Problems – Unable to add a token to your watchlist – Portfolio not updating in real-time – Price alerts or notifications not triggering properly Step-by-Step Solutions Watchlist Issues – Make sure you’re logged into your OrxCash account…
Support
Payment or Contribution Issues – Troubleshooting Donations
If you’re experiencing problems with token purchases, presale contributions, or payments, this article offers quick solutions. Common Problems – Transaction failed but payment deducted – Wrong token or amount sent – No confirmation received – Contribution address issues Step-by-Step Solutions Failed Payment – Double-check the wallet and transaction details – Ensure you’re sending from a…
Support
Security Questions or Bug Reports – Your Safety First
User security is a top priority at OrxCash. Learn how to report suspicious activity, bugs, or vulnerabilities responsibly. Common Problems – Phishing attempts or fake sites – UI bugs or performance issues – Suspicious token behavior – Smart contract concerns Step-by-Step Solutions Report Security Incidents – Always verify you’re on https://orxcash.com – Send screenshots and…
Support
Market Data or Chart Errors – How to Report and Resolve
Sometimes, prices or charts may not load correctly on the OrxCash platform. Here’s how to diagnose and report such issues. Common Problems – Chart not loading for specific token – Incorrect market cap or price – Volume data missing – Graph showing outdated info Step-by-Step Solutions Chart Display Issues – Clear browser cache or try…
Support
Listing Your Token on OrxCash – Step-by-Step Process
Want to list your cryptocurrency project on OrxCash? Follow these steps to ensure your token meets all the required listing standards. Common Problems – Unable to submit token listing form – Missing required information (contract, logo, links) – Token listed but not showing price or chart – Delayed listing confirmation Step-by-Step Solutions Submission Requirements –…
Support
Token Swap or Transfer Problems – Fixes and Guidance
This article addresses common problems users encounter when swapping or transferring tokens using the OrxCash platform. Common Problems – Transaction stuck or pending – Swap failed but gas fee deducted – Tokens not received after swap – Gas limit or slippage issues Step-by-Step Solutions Transaction Pending or Failed – Check the transaction status on a…
Support
Wallet Access Issues – Troubleshooting Guide
If you’re having trouble accessing your OrxCash wallet, you’re not alone. This guide will walk you through the most common issues and how to resolve them step by step. Common Problems – Forgot your wallet password or seed phrase – Wallet not connecting to your browser – Balance not updating or showing incorrectly – Wallet…